Terms & Conditions

Conditions Of Use

Welcome to our online store! Pioneer International and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.


Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit Pioneer International or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pioneer International or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Pioneer International, with copyright authorship for this collection by Pioneer International, and protected by international copyright laws.

Trade Marks

Pioneer Internationals trademarks and trade dress may not be used in connection with any product or service that is not Pioneer Internationals, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pioneer International. All other trademarks not owned by Pioneer International or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pioneer International or its subsidiaries.

License And Site Access

Pioneer International grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pioneer International. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pioneer International. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pioneer International and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Pioneer Internationals name or trademarks without the express written consent of Pioneer International. Any unauthorized use terminates the permission or license granted by Pioneer International. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Pioneer International so long as the link does not portray Pioneer International, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Pioneer International logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Pioneer International and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Emails, And Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Pioneer International reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Pioneer International and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Pioneer International and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Pioneer International or its associates for all claims resulting from content you supply. Pioneer International has the right but not the obligation to monitor and edit or remove any activity or content. Pioneer International takes no responsibility and assumes no liability for any content posted by you or any third party.

Prices, Taxes, And Permits

All prices are subject to change without notice. Seller’s price shall be its price in effect at the time of shipment. All prices exclude sales, use, franchise, license, excise and other taxes in respect of manufacture, sale or delivery of the goods furnished hereunder, export or import duties and inspection fees, all of which shall be paid by Purchaser unless a proper exemption certificate is furnished.

Returned Goods Policy

All Products returned to Pioneer must be accompanied by a return authorization number which can be obtained by contacting Pioneer via phone at 888-206-5380. Full credit will be given for merchandise returned within 30 days after the date of shipment. Returns after 30 days are not acceptable for credit. Custom-made products/kits or damaged products/packaging cannot be accepted for credit. Any and all returns are subject to a 15% re-stocking fee.

Risk Of Loss

All items purchased from Pioneer International are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Pioneer International and its associates attempt to be as accurate as possible. However, Pioneer International does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Pioneer International itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of warranties and limitation of liability this site is provided by Pioneer International on an "As is" and "As available" basis. Pioneer International makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Pioneer International disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Pioneer International does not warrant that this site, its servers, or e-mail sent from Pioneer International are free of viruses or other harmful components. Pioneer International will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law

By visiting Pioneer International, you agree that the laws of the state of Illinois, United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Pioneer International or its associates.


Any dispute relating in any way to your visit to Pioneer International or to products you purchase through Pioneer International shall be submitted to confidential arbitration in Illinois, United States of America, except that, to the extent you have in any manner violated or threatened to violate Pioneer Internationals intellectual property rights, Pioneer International may seek injunctive or other appropriate relief in any state or federal court in the state of Illinois, United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, And Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Pioneer International. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: [email protected]

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